*What IS a ‘Hairy Coo’?

‘Hairy Coo’ is the Scots’ phrase for the native cattle of the Highlands; the wonderful, humble, ‘Highland Cows’. You can find out more about them by Clicking Here and watching the ‘Hairy Coo’ YouTube video.

*My preferred tour date is full (OR there aren’t enough seats available for my group), what should I do?

We often get late cancellations (so keep checking online), and people who’ve booked and don’t show up for the Free Scottish Highlands Tour. If you haven’t managed to book on, you can turn up at the departure point from 8.30 a.m., where any spare seats will be allocated on a ‘first-come, first-served basis’. Please note that this only applies to the Free Scottish Highlands Tour. Our other tours require pre-booking/payment online.

*Why don’t you carry children under 7 years of age on your day tours?

Due to safety regulations, we have to make sure that the seat belts on all of our coaches fit all passengers properly, We operate this minimum age requirement for all tours, and you may be asked to produce government-approved photographic ID for your children in order that we can verify their age. Please note that due to the nature of the tour, we cannot take children under the age of 12 years old on the Free Scottish Highlands Tour.

*Am I eligible for the advertised Student price? 

If you over 18 years old and are a Full Time Student, you can book your tour at the Student price. Please bring your VALID Student ID card with you to check in for the tour. University/College matriculation cards (Overseas AND UK), ISIC, ISE, International Student cards are all accepted.

*Can a group of 5 or more people travel on your Free Scottish Highlands Tour? 

Please note that during the peak-season of April-October, we cannot accommodate large groups on this tour. We generally do not accept such large groups, partially because of the small group size and the disruptive effect it has on our groups, but also because of the unique nature of the tour. If you are travelling between November – March, please email us to check availability.

*Can I reserve my seat on the Hairy Coo bus? 

We do not offer reserved seating on our bus. If you wish to sit near the front, near the back or beside your group of friends, please make sure you arrive nice and early for your tour and the specified departure point.

*Does the ‘Free Scottish Highlands Tour’ visit Loch Ness?

No! If you want to visit Loch Ness, see our ‘Loch Ness, Glencoe & Whisky Distillery‘ Day Tour by Clicking HERE.

*Where can I park my car close to the Edinburgh tour departure point?

We don’t recommend you bring your car into Edinburgh city centre, if at all possible. Edinburgh parking attendants are notoriously stringent in enforcing the rules, and fines/tickets are hefty. If you can, take public transport to near the ‘Lawnmarket’, or just the ‘Royal Mile’. If you really must bring the car, the nearest fairly cheap, secure parking is in Viewcraig Gardens @ St. Johns Road 24 hour multi-storey car park. It’s approximately 10 minutes walk away from the tour departure point at the Lawnmarket, so aim to get parked up no later than 8.15am for our Free Highlands tour, or 7.30am for our Loch Ness Tour. The postcode for your Sat Nav is EH8 9UQ. Parking will cost approximately £15 for the duration of a day tour with us. You can find more information by Clicking Here.

*Where DO we go on the Free Highland Tour?

There’s a full itinerary on our ‘Free Highland Tour‘ page. The guide may change this on the day; depending on road/weather conditions, and other circumstances outwith our control. One thing’s for sure, we promise to give you the BEST day out possible.

*When does the tour leave/return, and where does it leave from?

The Free Scottish Highlands tour leaves promptly at 8.45 a.m. from ‘Deacon’s House Cafe’ @ the Lawnmarket on the Royal Mile. Check-In for the tour opens at 8.30 a.m, and closes at 8.45 a.m. Anyone arriving after this time will have their booking fulfilled entirely at our discretion. The tour returns to the departure point at between 5.30pm – 6.30pm, depending on the season.

The Loch Ness, Glencoe and Whisky Tour leaves promptly at 8.00 a.m. from ‘Deacon’s House Cafe’ @ the Lawnmarket on the Royal Mile. Check-In for the tour opens at 7.45 a.m, and closes at 7.55 a.m. Anyone arriving after this time will have their booking fulfilled entirely at our discretion. The tour returns to the departure point at between 8.00pm – 8.30pm, depending on the season.

The Highland Lochs, Castles and Whisky Tour leaves promptly at 8.30 a.m. from ‘Deacon’s House Cafe’ @ the Lawnmarket on the Royal Mile. Check-In for the tour opens at 8.15 a.m, and closes at 8.30 a.m. Anyone arriving after this time will have their booking fulfilled entirely at our discretion. The tour returns to the departure point at between 6.00pm – 6.30pm, depending on the season.

The 3-Day Isle of Skye, Inverness and Highlands Tour leaves promptly at 8.30 a.m. from ‘Deacon’s House Cafe’ @ the Lawnmarket on the Royal Mile. Check-In for the tour opens at 8.15 a.m and closes at 8.30 a.m. The tour will return to the same location at approx. 5.45pm on the Day 3.

*What should I bring with me?

Please make sure you wear a sensible pair of FLAT shoes, and bring a waterproof jacket or umbrella, incase of adverse weather, it is Scotland after all! Where appropriate, we will cater the tour to the weather conditions. Lunch options will be available on all of our tours in the towns and villages in which we stop. There’s normally options to suit every taste and budget, including vegetarians/vegans. You’re welcome to bring a packed lunch with you if you so wish.

*Can I bring pets on board the Tour?

No. Unfortunately, we can not accommodate pets on our tours, this includes working dogs, as we have to take into consideration the comfort of all passengers.

*Is the Free Highland Tour REALLY free?!

YES, it really is! Just check our feedback on the world’s largest travel review site, ‘Tripadvisor‘! We’ve been winning multiple 5-star reviews from you guys due to our innovative business model, which relies entirely on your generosity. At the end of your tour, you are entitled to tip your driver/tour guide however much you think it’s been worth. This has two benefits; 1. You; the customer, call the shots. 2. Your tour guide works harder to make sure you have a great day out, otherwise he/she won’t get paid! It’s not high pressure; they don’t talk about it all the time, nor take you anywhere to try and sell you stuff, or give you a sob story to make you feel guilty. Our Tour Guides simply try to give you a great day out, no strings attached.

*Is the tour only in English, or do you present it in other languages?

The tour is only available in English, and the stories/history are delivered verbally.

*How much will accommodation on my 3-Day Isle of Skye, Inverness & Highlands tour cost? 

Please visit our Accommodation page by clicking HERE for detailed pricing and accommodation options throughout the year.

*Can I book my own ACCOMMODATION on my 3-Day Isle of Skye, Inverness & Highlands Tour? 

Yes. We are more than happy for you to book your own accommodation in Inverness. It’s your holiday after all and we want you to be comfortable. Many people prefer to do this so they can check out online reviews in advance and find somewhere that suits their needs. Simply select “I WANT TO BOOK MY OWN ACCOMMODATION” during the booking process. All we ask is that you email us at your earliest opportunity to advise the name and address so we can inform the Driver-Guide prior to the tour.

If you choose to book your own accommodation, your Driver/Guide will drop you off and pick you up each day from the designated meeting point, located at the Bus Stop/Stand in front of: ‘Aspendos Mediterranean Restaurant’, 26 Queensgate, Inverness, IV1 1DJ. On the morning of Day 2, please arrive at the meeting point no later than 7:50am. Your Driver/Guide will advise the meeting time on the morning of Day 3 as this is variable.

PLEASE NOTE: If, during the booking process, you select that you wish the Hairy Coo team to book your accommodation during the 3-Day tour. We always strive to book the best accommodation, within your price range, that is available in Inverness on the dates of your tour. Accommodation within the Scottish Highlands is limited, and Hotels in Inverness (and elsewhere in the Highlands) may differ in standard to those which you are used to in Edinburgh, London or abroad, however they are very nice and centrally located. They will also offer such services as an on-site bar and restaurant. Bed & Breakfasts/Guesthouses are traditionally large family homes, with extra bedrooms which are let out to guests. Some have en-suites, but this cannot be guaranteed. Bed & Breakfasts/Guesthouses booked through ourselves will be within 1.5 miles of the city centre. Mixed Hostel dorm beds – if you select a hostel dorm bed through ourselves, we will book you into a city centre hostel. Dorm sizes will average 8 beds.

*What size of luggage can I bring on my 3-Day tour? 

We expect everyone to bring one larger piece of luggage (a suitcase or backpack) which we will put in the hold of the bus during transit. This can weigh up to 15kgs. (We understand dimensions vary). Of course, you are also welcome to bring a small ‘carry on’ backpack/handbag which you can take on to the bus with you and keep in the storage shelves during transit.

*Can I bring luggage with me on a 1-Day Highland tour?

Yes. If you are going straight from our tour onto onward travel that evening we do not mind if you bring your luggage. This can be stored in the luggage hold of the bus during the day tour. Please notify your Driver-Guide at check-in.

*Do you do Private Group Tours?

Yes! From just one day, leaving from Edinburgh or Glasgow/Stirling, all the way up to 9 days long. Please email us at:contact@thehairycoo.com with your requirements, and we’ll get back to you with a quote ASAP. You can find out more about our buses; and the exclusive hire of them, by Clicking Here.

Do you have any questions not addressed above? Please email us at: contact@thehairycoo.com , and we’ll strive to reply to you, as soon as possible.